Interface du compte
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Interface du compte

Où puis-je trouver mon adresse Shipito?
Où puis-je gérer mon adresse de facturation et mes adresses d'expédition?
Comment puis-je changer de formule d'abonnement?
Step 1
Login to your account.

Step 2
Go to Account Settings > Account Membership. You'll see the following option


Puis-je recevoir des colis sous un autre nom?
Comment puis-je ajouter une tierce personne à mon compte?
1. To open a support ticket, please login to your Shipito account and select “My Account” then select “Support Tickets”.

2. Then select “Open a New Support Ticket”.

3. Please select the option that best describes your concerns then type your message to us in the text box that appears.

Once the ticket is submitted, a customer support agent will review your message and respond to you in 1-2 business days.


Follow step one outlined in the “How do I open a support ticket?” question above. Below “Open a New Support Ticket”, you will see all of your current and past support tickets listed in chronological order, with the newest ticket at the top. To respond to a ticket, select “View Details” and type your response in the window that appears.
Pourquoi mon compte est-il suspendu?
Comment puis-je clôturer mon compte?